Speakers
Sebastien Munar
Managing Director and Founder
Clientrika
Marcos Tatijewski (Kiko)
President
CXPY | Asociación Paraguaya de Experiencia del Cliente
Diego Rafael Payán
Executive Vice President
CXLA Customer Experience Latam Association
Clara Vieira de Faria Pereira
Head of Customer Success and Trade Marketing
PicPay
Marcelo Santiago
Head of Customer Experience & Connected Cars
Nissan South America
Marcelo Carvalho
Customer Digital Experience & Innovation Leader | Digital Technology Latin America
GE Healthcare
Rubén Blanco
Customer Experience Manager
OLX Autos Colombia
Yami Almaguer Gil
Author of ‘Customer Service vs Customer Experience’ and Culture Transformationist
Andrea Johanna Gonzalez Herrera
Customer Experience Manager
Viva Air
Nicolas Talkowski
Customer Experience & Contact Center Manager
Itaú Argentina
Paula Ayala Rodriguez
Customer Journey & Voice Director
AVIANCA
Rafael Bonjorno
VP Consumer Care & Ownership Experience Solutions
Electrolux
Alex Dal Canto
Director of Product Marketing
Acquia
Felipe Masson
General Manager of Customer Experience
Azul Linhas Aéreas Brasileiras
Beatriz Cara Nóbrega
Chief People Officer
Banco Digio
Juan Ramos
Senior Manager Solutions Consulting
Hootsuite
Mariana Abdalla De Marchi
MBA Professor & Head of Customer Experience & Insights
Qualicorp
